Service and Warranty

Sorry to read that you have an issue with your winder. You can contact us (by phone 201-894-4710 or email: To send your winder for service include warranty, purchase receipt and a description of the issue(s). Can you also give us your full contact details for the return and correspondences.


Please see the steps here to setup your new Masterbox 


Totally Worth It (TWI2, Inc.)

76 Division Avenue

Summit, NJ 07901